SHIPPING & RETURNS

Shipping Policy

Processing time

The time I need to prepare an order for dispatch varies however typically it takes 3 weeks to make and package. For details, see individual items. Please note that in extenuating circumstances, this may be extended.

​

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

​

Delivery details

Delivery is via Royal Mail 2nd Class

Return & Exchange Policy

If you change your mind within 14 days of purchase, that's ok! Just let me know and I will issue a refund.

​

Unfortunately due to the nature of the handmade product, if you change your mind following  the 14 days 'cooling off period', refunds are not accepted.

​

Have a problem with your order? No worries, drop me a message and I will do all that I can to rectify any issues you may have,