SHIPPING & RETURNS

Shipping Policy

Processing time

The time I need to prepare an order for dispatch varies however typically it takes 3 weeks to make and package. For details, see individual items. Please note that in extenuating circumstances, this may be extended.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Delivery details

Delivery is via Royal Mail 2nd Class

Return & Exchange Policy

If you change your mind within 14 days of purchase, that's ok! Just let me know and I will issue a refund.

Unfortunately due to the nature of the handmade product, if you change your mind following  the 14 days 'cooling off period', refunds are not accepted.

Have a problem with your order? No worries, drop me a message and I will do all that I can to rectify any issues you may have,